A single defective unit forces a recall of an entire product line, because nobody can isolate the batch it actually came from.
Track & Trace
Track & Trace Solutions on the Smart Epsilon Platform
We deliver real-time supply chain tracking on the Smart Epsilon platform, giving every unit a verified identity at the point of manufacture, so a defect narrows to one batch instead of an entire product line.
Problem
What Happens When You Can't See Past Your Own Warehouse Door
Finance can't close the books because “shipped” and “received” don't match on paper, and nobody can prove which number is right.
One warehouse sits on months of dead stock while another can't keep a single SKU on the shelf.
An auditor asks for full chain of custody on a shipment from months ago, and reconstructing it takes weeks instead of minutes.
Solution
Real-Time Supply Chain Tracking Solutions, Delivered on Smart Epsilon
As a supply chain traceability solutions company, this is what the platform actually gives you.
Unit-Level Serialization Solutions:
Every unit carries its own identity, so a recall stops at the batch that actually failed, not the entire line.
Batch and Lot Traceability Solutions:
Every handoff between warehouse, distributor, and retailer confirmed, not assumed.
GS1 EPCIS Integration Services:
Native to the open standard your partners and regulators already expect, not a proprietary format.
Every rollout runs as ERP-integrated traceability solutions, no rip-and-replace, whatever system you're already running.
Impact
| Feature | The Problem It Solves | The Impact |
|---|---|---|
| Unit-level serialization | No way to trace a unit back to its exact production batch | Recalls narrow to the exact affected batch |
| Dispatch/receipt confirmation | "Shipped" and "received" are assumed to match, but rarely proven | Disputes drop, custody is proven, not assumed |
| Real-time tracking | Visibility disappears the moment product leaves your warehouse | Full visibility from plant to consumer |
| GS1 EPCIS 2.0 native | Data is trapped in a proprietary format | Standards-based exchange with any partner |
| Automated custody trail | Reconstructing shipment history takes weeks | Full history available in minutes |
Proof
What Real-Time Supply Chain Tracking Solutions Look Like at Scale
Serialization doesn't get simpler at scale, it gets tested. The same identity model that works for a single production line holds up across multi-site, multi-ERP rollouts spanning a dozen countries. That consistency is what 200+ implementations have proven out.
200+
Implementations
The Journey
The Journey: One Identity, Five Stages
One continuous identity connects every physical stage a unit passes through.
Underneath, every stage captures six data types automatically, not as separate systems: Operations, Distribution, Product, Packaging, Geography, and Insights.
Plant
A unit is serialized the moment it's made — batch, line, and shift tied to it permanently, before it's boxed.
Warehouse
Aggregated into case and pallet hierarchy automatically; dispatch confirmed the moment it leaves.
Distributor
Receipt confirmed on arrival, not assumed from an invoice.
Retailer
Verified stock, verified shelf — visibility doesn't stop at the warehouse door.
Consumer
The same identity that started at the plant is what a customer scans at the end — one thread, start to finish.
Track & Trace
What Track & Trace Actually Does
Six specific capabilities, tied to one identity that follows every unit from plant to point of sale.
Unit-Level Serialization
Every product gets a verified identity at the point of manufacture, before it's even boxed.
Real-Time Location Tracking
Know where any unit is, at any stage, without asking anyone.
Dispatch & Receipt Confirmation
Every handoff — warehouse, distributor, retailer — is verified, not assumed from paperwork.
Batch-Level Recall Precision
Trace a confirmed defect to its exact batch, line, and shift — not the whole product line.
Sell-Through Verification
Real, scan-confirmed sales data, replacing shipment-based demand estimates.
Full Chain-of-Custody Record
A defensible, auditable history from manufacture to point of sale, ready for an audit or legal request on demand.
FAQ
Real-Time Supply Chain Tracking Solutions: Frequently Asked Questions
Does this slow down our production line?
No. Activation happens at the point product is already being packaged, it adds an identity, not a step.
We already have an ERP. Why do we need this too?
Your ERP software tracks inventory counts. This tracks the identity of each physical unit, different data, different purpose, feeding your ERP rather than replacing it.
Do you replace our existing ERP or warehouse systems?
No. Everything runs on Smart Epsilon, integrated with SAP, Oracle, or any ERP software you're already running.
How long does implementation take?
Most single-line deployments go live in about six weeks. Multi-site, multi-ERP rollouts take longer, we'll scope a realistic timeline after seeing your stack.