Sales Teams
Track lead qualification, pricing discussions, and objection handling. Coach reps to close more deals.
BEYOND TRANSCRIPTS
Most Call Tools Stop at Transcripts. Contexro Goes Further.
Contexro moves beyond basic call scoring by analyzing every conversation and turning call data into structured business intelligence. It helps your team uncover hidden risks, missed revenue opportunities, customer intent, follow-up gaps, and performance insights. Managers can quickly see what worked, what was missed, where deals are at risk, and what actions should happen next. Every call becomes more than a recording, it becomes a clear path to better decisions, stronger coaching, faster follow-ups, and more closed deals.
The Problems
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No visibility into team performance
You can't see who handles objections well, who misses follow-ups, or who needs coaching.
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Missed revenue opportunities
Pricing objections, competitor mentions, and hot leads get lost because nobody is tracking them.
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Hours wasted on manual review
Managers spend hours listening to calls instead of coaching teams and closing deals.
The Contexro Solution
Turn every call into structured business intelligence.
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Analyze 100% of processed calls, not just selected samples, so you get a complete view of conversations, risks, opportunities, and team performance.
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See insights across three focused dashboards: overall business performance, team-wise performance, and customer-level intelligence.
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Give managers hierarchy-based access, so they only see their own team's calls, reports, follow-ups, and customer insights.
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Track the business details that matter most to your company, like budget, pricing, timeline, decision maker, product interest, competitors, or custom goals.
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Separate productive business conversations from non-business and low-value calls, so your reports stay clean and useful.
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See what worked, what was missed, what created risk, and what needs action after every call.
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Access Contexro insights inside your existing CRM, ERP, internal portal, or business application.
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Export enriched call intelligence into third-party tools, BI dashboards, CRMs, and reports for deeper analysis.
CORE FEATURES
Everything you need to understand your calls
A complete revenue intelligence platform built for sales teams, call centers, lead gen agencies, and any team that relies on phone conversations to drive business.
Start Your Free Trial
299 free call minutes. No credit card required.
100% Call Coverage
Contexro analyzes every call, not just a few selected recordings.
This gives you a complete picture of team performance, customer issues, missed opportunities, objections, and follow-ups across all conversations.
HOW IT WORKS
Set up in minutes.
Insights from day one.
Connect your call platform, and the AI handles everything else automatically.
Get Started For Free
Our team will set everything up with you.
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Connect your call platform
Link Freshcaller or RingCentral, or upload call recordings directly. The platform acts as your call recording software for business, capturing every conversation automatically. Setup takes under 10 minutes.
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AI analyzes every call
The platform transcribes, scores, and extracts insights from each call automatically. No manual work needed.
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Review insights and scores
View agent scores, customer sentiment, objections, key moments, and business keywords in one clear dashboard.
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Coach, act, and grow
Assign AI-generated tasks to your team, coach underperforming agents, and receive weekly reports in your inbox.
USE CASES
Works wherever
calls drive your business
Not just for sales. Any team that relies on phone conversations can use this platform to improve performance and outcomes.
SaaS Companies
Understand what prospects and customers say about your product. Track feature requests and competitor mention.
Call Centers
A powerful call monitoring software layer on top of your existing setup. Identify quality trends, flag red calls, and maintain consistent service standards across every agent.
Recruitment Teams
Score candidate screening calls. Track key topics covered and ensure consistent interview quality.
Lead Gen Agencies
Prove call quality to clients with AI-scored reports. Track lead outcomes and improve script performance.
Service Businesses
Understand what customers call about most, reduce call handling time, and improve first-call resolution.
Customer Support
Measure customer satisfaction on every call. Spot recurring issues and reduce repeat contacts.
Operations Teams
Track interdepartmental call quality and ensure processes are being followed consistently across teams.
IMPACT METRICS
Real impact on real teams
Teams using AI call analytics as part of their revenue operations software stack see measurable improvements within the first 30 days.
Book A Free DemoSee these results in your own business. Talk to our team today.
40%
Reduction in time spent reviewing calls manually
2.4x
Faster agent coaching with AI-generated feedback
85%
Of teams identify a missed revenue pattern in week one
10min
Average setup time from signup to first call analyzed
FEATURE DEEP DIVES
See exactly what happened on every call
Most sales call recording software just stores the file and leaves the rest to you. This platform goes further. Every call gets an interactive waveform with AI-labeled key moments. Jump straight to the pricing objection, the competitor mention, or the moment the customer turned satisfied. No more scrubbing through recordings.
- Dual-track waveform showing rep and customer separately
- AI-labeled key moments with timestamps you can click directly
- Customer sentiment arc from opening to close
- Talk ratio analysis to see who dominated the conversation
CUSTOM SCORING
Score calls your way with department-specific profiles
Every department has different success criteria. Define your own scoring rubrics for sales, support, recruitment, and any other team. The AI evaluates every call against your specific standards, making it easy to use as a lightweight account management software layer that tracks how well your team handles every customer relationship.
- Custom scorecards per department or team
- Ready-made templates to get started fast
- AI evaluation against communication, politeness, and resolution
- Trend tracking to see if scores improve over time
AI ACTION ITEMS
Never miss a follow-up again
The AI reads every call and automatically creates a to-do list for your team. Each task links back to the exact moment in the recording it came from, so your reps always have the context they need.
- Tasks auto extracted from call conversations
- Each task links to the exact call timestamp
- Assignable to any team member with priority levels
- List and board view to manage your team's workload
INTEGRATIONS
Works with your existing tools
Connect your call platform in minutes. No complex setup, no engineering required. Most call tracking solutions take days to configure. This one takes under 10 minutes.
Start Your Free Trial
Our team will set everything up with you.
Already using a different call platform? Tell our team and we will prioritize your integration.
TESTIMONIALS
What teams are saying
Over the past 5 years, Commerce Pundit has consistently delivered for us. They built custom tools that connect our systems, simplify our data, and make daily decisions easier. More than a vendor, they’ve beena true partner.
Our website was completely transformed—better quality, smoother user experience. With expert support in SEO, our digital presence grew fast. For premium e-commerce solutions, we highly recommend partnering with Commerce Pundit.
Commerce Pundit has been an incredible partner in scaling our digital marketing and e-commerce growth. Their structured approach, speed, transparency, and expertise delivered impressive results, including significant revenue growth and ROI improvement. They truly feel like an extension of our team.
GET STARTED
Start turning your calls into revenue intelligence
Fill in your details and our team will reach out within one business day to help you get started with 299 free call minutes. No pricing commitment upfront.
- 299 free call minutes
- Setup in under 10 minutes
- No card required for trial
- Custom pricing after trial
FAQ
Frequently Asked Questions about Our AI-Powered Call Analytics Platform – Contexro
You submit your details and our team reaches out within one business day. We set up your account, connect your call platform, and give you 299 free call minutes to explore the platform fully. After your trial, we discuss pricing based on your call volume and team size.
We currently support Freshcaller, RingCentral, and HubSpot, with more integrations coming soon. You can also upload call recordings manually. If you use a different platform, let our team know and we will prioritize it on our roadmap.
Yes. You can create department-specific scoring profiles with your own rubric weights and criteria. We also provide ready-made templates for common departments like Sales, Support, and Recruitment so you can get started without building from scratch.
No. The platform works for any team that uses phone calls. Sales, customer support, lead generation, recruitment, operations, and more. Each department can have its own scoring profile and keywords to monitor.
Pricing is customized based on your call volume, number of agents, and the features you need. We do not have a one-size-fits-all plan. After your trial, our team will put together a proposal that fits your specific situation.
The AI automatically flags calls that show suspicious patterns, risk indicators, or unusual behavior. These appear as red flags in your dashboard and can also be surfaced through keyword extraction alerts. It is designed to help businesses spot potential fraud before it causes damage.