Table of Content
Why Choose Adobe Commerce Cloud vs. Magento Open Source?
Adobe Commerce Cloud is a managed hosting solution provided by Adobe. You do not have to worry about your site hosting, security, and deployment of code—all will be taken care of by the hosting provider. So, in Adobe Commerce Cloud, you mainly focus on coding and not worry about the hosting part. Apart from that, there are many enterprise features available that we will see below in detail. While in Open Source, you must host the code by yourself on a server, and hosting needs to be managed by yourself. We will see a couple of options for hosting Magento code.
Best Magento Hosting Now
In the market, we have a few hosting companies that provide managed Magento hosting services. Nexcess, SiteGround, and Cloudways are the best Magento hosting providers. They manage all hosting needs and provide a variety of plans based on usage and data we have for Magento websites.
What is Adobe Commerce Cloud?
Adobe Commerce Cloud is a managed e-commerce platform by Adobe. It is an enterprise platform of Magento, where you will get most e-commerce features of a website like catalog, order management, marketing, shipping, and payments.
Why Use Adobe Commerce Cloud?
Adobe Commerce Cloud has advanced features that are not available in Open Source. Adobe manages Adobe Commerce Cloud, so hosting of code and deployment are the responsibility of Adobe. Without any worry about server and deployment, site owners can focus on website development.
Adobe Commerce Cloud vs Magento 2 Open Source
| Adobe Commerce Cloud | Magento 2 Open Source |
|---|---|
| Paid | Free to use |
| Advanced Features | Limited features |
| Enterprise E-commerce company | Small and medium size company |
| Manage Hosting | Self-Hosting |
| Adobe team support | Community support |
Detailed Features and Comparison
| Features | Adobe Commerce Cloud | Magento Open-Source |
|---|---|---|
| Product Type | Support Simple, configurable, bundle, group, downloadable, virtual and gift card products | Open source it will not support gift card products |
| Catalog | Visual Merchandiser is a smart way to arrange products on categories page. You can create a custom rule as well | Not Available |
| AI Features | Adobe Sensei is used for product recommendations and search | Not Available |
| Customer Segmentation | Customer Segmentation is used in Marketing to target specific customers segment based on custom rules | Not Available |
| Content Staging | Content Staging is helping to schedule content change | Not Available |
| Report | Advance AI reporting tool | Not Available |
| Site-Wide Analysis Tool | SWAT tool provides a site analysis with recommendations of performance and security | Not Available |
| DDos Protection | Web Application Firewall is available | Not Available |
| Caching and CDN | Fastly Cache come in-built | Caching setup with Varnish |
| Company Accounts | Company Account and company user management | Not Available |
| Custom Pricing | Shared Catalog and Customer based pricing | Not Available |
| Quote Management | Quick Quotation Management | Not Available |
| Quick Ordering | Bulk products add to cart with SKU and CSV import | Not Available |
| Returns | RMA help to configure return process | Not Available |
Top 15 Features of Adobe Commerce Cloud
Adobe Commerce Cloud is an e-commerce platform providing powerful features to manage your e-commerce business.
Cloud-Based Architecture
- Cloud-Based Architecture helps to scale e-commerce applications automatically.
- It will have a secure environment that helps businesses run without security issues.
- It has caching and other settings that help the application have good performance.
Continuous Deployment (CD)
- Adobe Commerce Cloud will help you deploy your code with a single click without worrying about downtime.
Security
- Adobe Commerce Cloud provides security patches and the latest version upgrades, so you are aligned with security updates.
- The infrastructure of Adobe Commerce Cloud is compliant with PCI.
- Fastly works as a firewall that helps prevent DDoS attacks on websites.
Content Staging and Preview
- Content Staging helps a team schedule content updates on the website, like banner updates, deals, and catalog data updates.
- You can preview the content changes before scheduling, so it helps you get the view before publishing.
- You can easily roll back your changes.
Business Intelligence Reports
- Adobe Commerce Cloud comes with Business Intelligence (BI) power reports that include dashboards, sales, marketing, and catalog reports.
- You can create custom reports based on your needs that give you a visual different view to represents data of reports.
Customer Segmentation
- Customer Segmentation allows you to create dynamic customer groups based on customer attributes such as order value, customer address, and cart data, which helps in marketing and promotions.
Returned Merchandise Authorization (RMA)
- RMA helps you keep track of all returns from customers and also tracks the reasons for returns.
- You have an authorization process before processing returns.
- You can automatically transfer payments to customers, and it updates the inventory with returns.
Site-Wide Analysis Tool (SWAT)
- SWAT is an analysis tool that continuously analyzes code and provides a health card of the website, including security, performance, exception logs, best practice recommendations, and version upgrade updates.
Advanced Catalog Management
- Adobe Commerce Cloud’s new product type, gift card, allows the creation of gift cards with specific amounts, and customers can create their custom gift cards, aiding in promotions.
Support for Multiple Stores
- Adobe Commerce Cloud supports creating multiple websites and stores. You can create different websites that serve different product ranges with different designs at the front end. You also have a multilingual store that serves multiple languages.
Integrations Capability
- Adobe Commerce Cloud has excellent API support, allowing integration with any CRM, ERP, Payment Gateway, Shipping Method, or Marketing tools.
- Adobe Marketplace has a large library of ready-made extensions that can be used with plug-and-play functionality.
24/7 Customer Support
- Adobe Commerce Cloud has a dedicated Adobe technical support team across the globe.
B2B Feature: Company Account
- Company Account provides a corporate shopping experience and allows the creation of multiple subaccounts with flexible permissions based on user roles.
- It offers company store credit as a payment method, allowing merchants to increase their income.
B2B Feature: Quote Management
- Quote Management allows buyers from a company to initiate the price negotiation process by requesting a quote from their shopping cart.
- Once negotiation is complete, you can convert the same quote into orders.
B2B Feature: Quick Ordering
- Quick Order allows B2B customers to place orders by entering multiple SKUs in one place.
- Buyers can also place orders with CSV import, making bulk buying very easy for B2B customers.
Decision-Making Factors
| Factor | Adobe Commerce Cloud | Magento Open-Source |
|---|---|---|
| Business Goals | Best for Enterprise Business with high volumes traffic and sales | Best for Small business |
| Budget | Require Adobe license fee that includes hosting, server support cost | Open-source code but requires hosting cost |
| Scalability and Performance | Auto-scale and performance optimize Architecture with Adobe Experts | Scaling and Performance via custom hosting and configuration |
| Hosting | Fully Manage Hosting cloud-based solution with Adobe Experts | Self-hosting and manage by customer |
| Security | PCI-Compliant, Firewall for DDoS protection and have auto security updates | Need to handle security manually |
| Features | Having an Advance Feature like B2B, AI, BI reports and others | Customization required for advanced features |
| Support | 24/7 Adobe expert team support | Need to get support from third party |
| User Experience | Personalize experience with AI and Advance feature will give good User Experience | Customization required for enhanced customer experience |
FAQ
Q1: What is the Main Difference Between Adobe Commerce Cloud and Magento Open Source?
Adobe Commerce Cloud is a paid tool, and it works best with enterprise clients with high traffic and sales. Magento Open Source is free, and it is best for small businesses.
Q2: Is Magento Open Source Completely Free?
Yes, the software is free, but you must cover hosting, security, and customization costs. Managed hosting providers (e.g., Nexcess, Cloudways) offer plans to simplify deployment.
Q3: What Hosting Advantages Does Adobe Commerce Cloud Provide?
Adobe Commerce Cloud is managed by Adobe experts, including code deployment, server optimization, and providing support and security updates.
Q4: What Advanced Features Are Exclusive to Adobe Commerce Cloud?
Adobe Commerce Cloud has product recommendations with Adobe Sensei, B2B features like Company Accounts, Quote Management, and Quick Ordering, Content Staging, RMA (returns management), BI reports, and Site-Wide Analysis Tool (SWAT).
Q5: Which Platform is Better for B2B Businesses?
If you want to use features like Company Account, Quick Ordering, and Quote Management, Adobe Commerce Cloud is a good option, while in Open Source, you must work on customization to get those features.
Q6: How Does Security Differ Between the Two Platforms?
Adobe Commerce Cloud is PCI-compliant, has a Fastly Firewall for DDoS protection, and provides security updates. Magento Open-Source users need to manually take care of security patches and PCI compliance.
Q7: Can I Migrate from Magento Open Source to Adobe Commerce Cloud Later?
Yes, you can migrate from Magento Open Source to Adobe Commerce Cloud. You need to get the license for Adobe Commerce Cloud and require developer help for data and code migration.
Q8: What Support Options Are Available for Each Platform?
Adobe Commerce Cloud provides 24/7 support via ticket, while with Magento Open Source, you need to find a third-party service provider.
Q9: Which Platform is Better for Scalability?
Adobe Commerce Cloud’s architecture can auto-scale with high traffic and sales volumes. While Magento Open Source can scale, you require support from a third-party hosting provider.
Q10: Does Adobe Commerce Cloud Support Multiple Stores or Languages?
Yes, Adobe Commerce Cloud supports multiple websites, stores, and multilingual capabilities.
Summary
Adobe Commerce Cloud is ideal for large businesses with required advanced features, PCI-compliant security, 24/7 support, scalability, and Adobe-managed hosting. Magento Open Source is a free solution for small to medium-scale businesses. You need to handle self-hosting, require support from third parties, and for advanced features, customization is required.
