Job Description
Skills
- Search Engine Marketing (SEM) – Google Ads, Bing Ads.
- Paid Social Advertising – Meta (Facebook/Instagram Ads).
- eCommerce Marketing & ROI Optimization.
- Campaign Management – High Budget ($50K+).
- Client Management – USA Market Expertise.
- Analytics & Performance Reporting.
- Cross-sell & Up-sell Strategy.
- Leadership & Team Management.
- Collaboration with Creative & Analytics Teams.
- SEO (Good to have, not mandatory).
Key Responsibilities
Leadership & Process Ownership
- Define, implement, and continuously improve the end-to-end QA process with an automation-first approach.
- Build the automation roadmap for e-commerce platforms (Magento, Shopify, Shopware, custom systems).
- Establish quality gates, release checklists, and regression automation coverage plans.
- Lead and mentor a team of automation and manual QA engineers.
- Conduct code reviews, enforce standards, and ensure best practices in automation and QA engineering.
Automation Strategy & Framework Development
- Architect scalable automation frameworks for UI, API, mobile, performance, and visual testing.
- Drive shift-left testing by integrating automation early in the development cycle.
- Ensure comprehensive automation coverage for checkout, cart, user flows, integrations, and omnichannel experiences.
- Manage automation execution in CI/CD pipelines and ensure pipelines block faulty code before deployment.
Testing & Quality Ownership
- Oversee functional, regression, API, performance, and cross-browser testing.
- Implement real-time monitoring, error alerts, and automated health-check test suites to catch issues before customers see them.
- Lead root cause analysis, defect prevention strategies, and quality reporting for stakeholders.
- Collaborate with developers, DevOps, and PMs to resolve issues quickly and improve platform stability.
Client & Stakeholder Communication
- Communicate effectively with clients, including automation plans, progress updates, and quality insights.
- Work closely with client teams to understand business-critical user journeys and ensure they remain defect-free.
- Provide leadership updates on risk areas, coverage, and release readiness.
Requirements
- 7–10+ years of hands-on experience in QA Automation with at least 3+ years in a lead role.
- Strong expertise with automation tools:
- UI: Selenium, Cypress, Playwright
- API: Postman, RestAssured, Karate
- Mobile: Appium
- Advanced programming skills in Python, JavaScript, or Java.
- Proven experience building automation frameworks from scratch.
- Strong experience with CI/CD systems such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
- Deep understanding of SQL, data validation, and debugging integrations (ERP, CRM, OMS for e-commerce).
- Solid knowledge of Agile/Scrum and STLC/SDLC principles.
- Excellent English communication skills—client-facing interactions are mandatory.
Preferred / Good to Have
- QA Certifications (ISTQB, CSTE, Selenium, Agile QA, etc.).
- Experience with performance testing (JMeter, Locust, Gatling).
- Exposure to cloud platforms (AWS, Azure, GCP).
- Knowledge of Docker, Kubernetes, and containerized testing environments.
- Understanding of security testing, vulnerability scanning, and PCI compliance testing for e-commerce.
Soft Skills
- Strong leadership, team-building, and mentoring capabilities.
- Excellent analytical and critical thinking skills.
- A proactive, ownership-driven approach to prevent customer-impacting issues.
- Ability to manage priorities in fast-paced environments.
- Attention to detail with a passion for process improvement and automation excellence.
