Content Strategist

Job Description

Skills:

• UX Content Writing
• Content Strategy
• Microcopy Writing
• User Journey Mapping
• SEO & Accessibility
• Wireframing & Prototyping
• Cross-Team Collaboration
• E-commerce Content
• Agile Workflow
• Design Tools (Figma, Sketch)

Key Responsibilities

• Provide UX content writing and strategy expertise.
• Manage end-to-end content for sales, services, and support projects.
• Review and collaborate on design wireframes and compositions to enhance user experiences.
• Ensure all content adheres to style guides, SEO, accessibility standards, and brand voice and tone.
• Develop customer journey maps, wireframes, storyboards, outlines, and other documents to support content development.
• Collaborate with content leads and writers to maintain consistency across platforms.

Required Qualifications

• Bachelor’s degree in English, Communications, Journalism, or equivalent experience.
• 3-7 years of UX content writing experience for consumer audiences, including independent project management.
• 3+ years of experience in content strategy, balancing user testing, research, and analytics with business needs.
• 3+ years of experience writing UX content for digital spaces such as e-commerce flows, mobile apps, or support platforms.
• Exceptional collaboration skills with the ability to guide stakeholders through customer journeys.
• Proven experience in microcopy writing, including error messages, button labels, and status messages.
• Strong attention to detail with the ability to communicate complex concepts clearly and concisely.
• 2+ years of experience in Agile or development cycles.
• Background in e-commerce content strategy.
• Familiarity with design tools like Figma, Sketch, or Adobe XD.

Benefits:

• 5 Days a week.
• Flexible working hours.
• Onsite Opportunity.
• Mediclaim benefits apart from Salary.
• Benefits like PF & Gratuity.